CRM - Manage customers more efficiently

Customers Relationship Management  - Look after your present customers and their individual needs it's easier than finding new ones. How well do you manage all activities and processes around each client. Use technology to help you to better understand your customers, develop beneficial relationships and generate loyalty.  A good CRM system used properly will enhance your business operation. But nothing can replace a good customer culture and how you interact with customers.  That can only come from you. Tell us about your CRM system.